Terms and conditions

Terms and conditions which apply for transactions between components247.com and the customers.


1. Orders

The customer places an order by fully completing the order process on the website which includes filling in the order form. Subsequently after sending the order by the client, the client will receive an automatically generated email. This email can only be considered being a notice to the Client that the order has been correctly received by components247.com.

Components247.com reserves the right to cancel an order or to ask for additional information without providing any reason.

Some of the products can be offered while being subjected to age restrictions. By ordering these products, the client agrees to have the required age for the purchase of the product.

2. Prices and promotional prices

All prices mentioned on the website are in US Dollars and are shown with and without VAT added. Included in the prices are the regulatory waste disposal fees (formerly disposal fee); shipping costs are excluded. All additional costs like order and shipping costs are clearly mentioned in the order process.

Should any cost-increasing situations occur, between the time of accepting the Agreement and the shipping of the product, then components247.com is authorized to adjust the price that was originally agreed upon. At that time the client has the possibility to renounce the order.

In case of obvious misprints, typesetting errors or errors in depiction of pricings, components247.com can never be held responsible for this.

The promotional prices which are displaced on the website are only valid for a later-determined period of time, while stock lasts. There can be made no claims on the promotional price, before or after a certain period, when the product is out of stock or when components247.com can’t purchase the product within the promotional period. When the promotional price of components247.com is based on a temporary promotional price by a supplier, then one can only claim this offer as long as conponents247.com is actually able to offer the product at the promotional price as offered by our supplier.

3. Images

All images and models depicted on the website are only an impression of the product. Small differences between the images and the actual product  in terms of color, ratio or design cannot lead to the non-conformity of the product.

4. Cancellation

Cancelling the order is possible, free of costs, up until the moment the ordered product is shipped. It is not possible to cancel an order after 3 days from ordering time or the order has been shipped.

The request for cancellation can be done exclusively using the cancellation form on the website or contact us.

5. Return

The customer has the right to return the product within 7 business days after receiving the product, without any reason given. The sum paid by the Client will be credited within 10 working days. When returning, the product should be undamaged, complete, unused and boxed in the original packaging. The costs for the return shipment are for the Client. The return address will, depending on brand and product category, be disclosed to client after applying for the return. Re-stock fee or addition fees (if any) may be applied and up to 20% of the order.

The customer is exclusively authorized to take the product out of the packaging if and insofar this is essential for getting a good impression of the product. If this is the case, then the customer should, if possible, open the packaging without damaging it.

When the product’s usability is, for the customer, dependant on other appliances that are already in his possession, he is deemed to make sure that the ordered product indeed meets the specifications that match his wishes.

When the product is damaged, incomplete or has been used, components247.com reserves the right to offset the suffered damage with the purchase sum that is to be returned. Also, components247.com has the right to refuse a shipment alltogether.

Damages to the packaging can also cause commercial damage to components247.com. When the client disobeyes the regulations of this article, thencomponents247.com has the right to offset the suffered damage with the purchase sum that is to be returned.

When the ordered product shows a defect that only revealed itself through actual use of the product, the customer does not have the right to send back the product according to fist section of this article. 

There is no right to return the product according to fist section of this article when the product:

- is made according to the specifications desired by the Customer;

- is clearly personal of nature;

- is an product of which the customer has broken the seal;

6. Payment

Payment can occur through the website and via the payment methods mentioned in the order procedure. Components247.com can pose additional terms with the different payment methods.

 7. Shipping and delivery times

Components247.com will do its best efforts to meet the delivery times as mentioned on the website, order forms and the order confirmations. These delivery times are however indicative. Exceeding the delivery times does not mean components247.com is in default. Components247.com cannot be held responsible for damage caused by exceeding the delivery times.

Unless a longer time of delivery has been explicitly agreed upon, the delivery will take place after a maximum of 30 days after the confirmation of the acceptance by components247.com. In the case that the delivery encounters delay, either by (temporary) unavailability or by another reason, or in the case when an order can not be processed, or only in part, Customer will receive notice of this within a maximum of 30 days after acceptance of the order.

Components247.com determines the method of transport, shipping, packaging and suchlike.

The customer’s home address which was last known to components247.com applies as the shipping address, unless otherwise agreed upon.

8. Force majeure

Parties do not have to keep to any obligation, when they are hindered through cause of any condition that is not due to fault, nor according to law, judicial process or in traffic effective conceptions for their account.

Force majeure is in these terms and conditions considered to be - additionally to how it is interpreted by law and jurisprudence, all external causes, expected or unexpected, on which components247.com cannot pose an influence on, though where components247.com is not capable of fulfilling its obligations.

Parties can, during the period in which the force majeure continues, postpone the obligations made in the Agreement. In case this period lasts longer than one month both parties have the right to terminate the Agreement, without obligation to any suffered damage to the other party.

9. Privacy

Components247.com respects its website’s visitors’ privacy and the Client, and ensures the safe treatment of personal information. Components247.com collects the Customer’s data on a secure server in a database. The data in this databank, given by the Customer, is exclusively used for the processing of the order and for sending personalized offers to the Customer, unless the Customer gave permission to treat the data otherwise. Data will not be supplied to third parties.

In the case that the Customers does not wish to receive personalized offers by components247.com, they have the right to unsubscribe from this feature.

10. Intellectual property

The Customer will, fully and unconditionally, respect all intellectual and industrial property rights that are applicable to products delivered by components247.com.

The Customer acknowledges explicitly that all rights of intellectual property of displayed information, notices or other utterances in relation to the products or in relation to the internet web site are owned by components247.com, our suppliers or other rightholders.